Marketing management /

Detalhes bibliográficos
Autor principal: Winer, Russell S.
Outros Autores: Dhar, Ravi
Formato: Livro
Idioma:English
Publicado em: Upper Saddle River, N.J. : Pearson Prentice Hall, c2011.
Edição:4th ed.
Assuntos:
Classic Catalogue: View this record in Classic Catalogue
Sumário:
  • Marketing and the job of the marketing manager
  • A strategic marketing framework
  • Marketing research
  • Analyzing consumer behavior
  • Organizational buying behavior
  • Market structure and competitor analysis
  • Product decisions
  • New product development
  • Pricing
  • Communications and advertising strategy
  • Sales promotion
  • Channels of distribution
  • Direct channels of distribution : personal selling and direct marketing
  • Customer relationship management
  • Special topic : strategies for service markets.