APA način citiranja (7. izdanje)

Chaiti, M. S., & Mohiuddin, M. F. (2018). GAP model of service quality: A study on Bank Asia Limited. BRAC Univeristy.

Čikaški stil citiranja (17. izdanje)

Chaiti, Mashiat Sumaiya, i Md. Fazla Mohiuddin. GAP Model of Service Quality: A Study on Bank Asia Limited. BRAC Univeristy, 2018.

MLA način citiranja (8. izdanje)

Chaiti, Mashiat Sumaiya, i Md. Fazla Mohiuddin. GAP Model of Service Quality: A Study on Bank Asia Limited. BRAC Univeristy, 2018.