A study on service quality and customer satisfaction of summit communications’s services through GAP analysis

A study on service quality and customer satisfaction of summit communications’s services through GAP analysis

This internship report is submitted in a partial fulfilment of the requirements for the degree of Masters of Business Administration, 2017.

Bibliographic Details
Main Author: Sarkar, Partha Pratim
Other Authors: Aziz, Dr. Md. Tareque
Format: Internship report
Language:English
Published: BRAC University 2018
Subjects:
GAP analysis
Summit Communications Limited
Customer satisfaction
Online Access:http://hdl.handle.net/10361/9339

Internet

http://hdl.handle.net/10361/9339

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