Cita APA (7th ed.)

Tonoy, Z. H., & Islam, M. T. (2018). Servqual on general banking of Al-Arafah Islami Bank Limited. BRAC University.

Cita Chicago (17th ed.)

Tonoy, Zahid Hasan, i Md. Tamzidul Islam. Servqual on General Banking of Al-Arafah Islami Bank Limited. BRAC University, 2018.

Cita MLA (8th ed.)

Tonoy, Zahid Hasan, i Md. Tamzidul Islam. Servqual on General Banking of Al-Arafah Islami Bank Limited. BRAC University, 2018.