New service development of GP for the customer of Gazipur

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliografiske detaljer
Hovedforfatter: Islam, Tasfia Rezwana
Andre forfattere: Akhtar, Afsana
Format: Internship report
Sprog:English
Udgivet: BARC University 2018
Fag:
Online adgang:http://hdl.handle.net/10361/8925
id 10361-8925
record_format dspace
spelling 10361-89252019-09-30T03:21:31Z New service development of GP for the customer of Gazipur Islam, Tasfia Rezwana Akhtar, Afsana BRAC Business School, BRAC University Grameenphone Telecommunication company Customer service This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017. Cataloged from PDF version of internship report. Includes bibliographical references (page 60). The purpose of this report is to fulfill the degree requirement of Bachelor of Business Administration at School of Business, BRAC University. Even it reflects my learning throughout the internship period and experience acquired through an opportunity. It highlights the contributions made and learning obtained during the three months internship period in Grameenphone Limited. The aim of this report is to know about Dhaka Circle Business Commercial which is a new division introduced by Grameenphone. Grameenphone is now working in the cluster system to give more focus on the area specific revenue, the customer and the success of foot prints of Grameenphone. The report is also provided the information of new service development of Dhaka Circle Business Commercial (Gazipur). The project part covered by understanding overall usage of Grameenphone products of the consumer and attitude of the target segment along with their usage journey and interaction, involvement and engagement with different touch points. Furthermore, the report is also about the job experience as intern in Dhaka circle marketing team in Grameenphone. The project part is mostly tried to highlight the situation of the Gazipur area as well as the people’s behavior. However, the overall environment of Grameenphone Limited, the friendly culture and the practices focusing on values and the benefit of this project to empower the target segment is explained Tasfia Rezwana Islam B. Business Administration 2018-01-07T04:16:08Z 2018-01-07T04:16:08Z 2017 2017-08-30 Internship report ID 13104080 http://hdl.handle.net/10361/8925 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 61 pages application/pdf BARC University
institution Brac University
collection Institutional Repository
language English
topic Grameenphone
Telecommunication company
Customer service
spellingShingle Grameenphone
Telecommunication company
Customer service
Islam, Tasfia Rezwana
New service development of GP for the customer of Gazipur
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.
author2 Akhtar, Afsana
author_facet Akhtar, Afsana
Islam, Tasfia Rezwana
format Internship report
author Islam, Tasfia Rezwana
author_sort Islam, Tasfia Rezwana
title New service development of GP for the customer of Gazipur
title_short New service development of GP for the customer of Gazipur
title_full New service development of GP for the customer of Gazipur
title_fullStr New service development of GP for the customer of Gazipur
title_full_unstemmed New service development of GP for the customer of Gazipur
title_sort new service development of gp for the customer of gazipur
publisher BARC University
publishDate 2018
url http://hdl.handle.net/10361/8925
work_keys_str_mv AT islamtasfiarezwana newservicedevelopmentofgpforthecustomerofgazipur
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