Lua APA (7ú heag.)

Akman, F., & Naznin, H. (2018). Customer satisfaction analysis of UCB Bank. BRAC University.

Lua i Stíl Chicago (17ú heag.)

Akman, Farhana, agus Humaira Naznin. Customer Satisfaction Analysis of UCB Bank. BRAC University, 2018.

Lua MLA (8ú heag.)

Akman, Farhana, agus Humaira Naznin. Customer Satisfaction Analysis of UCB Bank. BRAC University, 2018.

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