Errors in account opening forms: a case of Rupali Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliographic Details
Main Author:	Ismail, Fahim Abid Bin
Other Authors:	Hossain, Saif
Format:	Internship report
Language:	English
Published:	BRAC University 2018
Subjects:	Rupali Bank Limited Banking sector
Online Access:	http://hdl.handle.net/10361/8789

id	10361-8789
record_format	dspace
spelling	10361-87892019-09-30T03:09:25Z Errors in account opening forms: a case of Rupali Bank Limited Ismail, Fahim Abid Bin Hossain, Saif BRAC Business School, BRAC University Rupali Bank Limited Banking sector This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017. Cataloged from PDF version of internship report. Includes bibliographical references (page 21). This particular report is mainly based on the internship program which is partial requirement for the Bachelor of Business Administration (BBA) Program, BRAC University. The report discusses about identifying the errors customers make while filling the Account Opening Forms, why they make errors and how to find the optimal solution for reducing the errors. It also includes how the customers can be helped or conveyed in efficient ways. Moreover, the job I had to do while working at the Rupali Bank Limited. The report includes the interviews taken with the Assistant General Manager, Principal Officers and Customers. The Assistant General Manager told about the policy and procedures of the current account opening system as well as what the bank is going to do to be more efficient to convey or help the customers in an effective way. The principal officers shared the information about the present IT infrastructure and what measures they are taking to improve the infrastructure and how they can relay the account opening information in an efficient way for the betterment of the customers. In addition, they shared the customers’ point of view while opening an account and gave some directions what they are going to do to reduce these errors customers make; how they can give the information needed to open an account in an effective manner. The customers shared the problems they have to face while opening an account as well as some suggestions what the bank can do to reduce or minimize these errors they make while filling up an account opening form and how the bank can help them to be more effective to convey or help them. This report concludes with some recommendations about what they can do for the betterment of the bank. Fahim Abid Bin Ismail B. Business Administration 2018-01-01T06:45:43Z 2018-01-01T06:45:43Z 2017 2017-05-08 Internship report ID 12304078 http://hdl.handle.net/10361/8789 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 21 pages application/pdf BRAC University
institution	Brac University
collection	Institutional Repository
language	English
topic	Rupali Bank Limited Banking sector
spellingShingle	Rupali Bank Limited Banking sector Ismail, Fahim Abid Bin Errors in account opening forms: a case of Rupali Bank Limited
description	This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.
author2	Hossain, Saif
author_facet	Hossain, Saif Ismail, Fahim Abid Bin
format	Internship report
author	Ismail, Fahim Abid Bin
author_sort	Ismail, Fahim Abid Bin
title	Errors in account opening forms: a case of Rupali Bank Limited
title_short	Errors in account opening forms: a case of Rupali Bank Limited
title_full	Errors in account opening forms: a case of Rupali Bank Limited
title_fullStr	Errors in account opening forms: a case of Rupali Bank Limited
title_full_unstemmed	Errors in account opening forms: a case of Rupali Bank Limited
title_sort	errors in account opening forms: a case of rupali bank limited
publisher	BRAC University
publishDate	2018
url	http://hdl.handle.net/10361/8789
work_keys_str_mv	AT ismailfahimabidbin errorsinaccountopeningformsacaseofrupalibanklimited
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Errors in account opening forms: a case of Rupali Bank Limited

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