Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider

Analysis of consumer satisfaction level on bKash Limited as a mobile financial service provider

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Détails bibliographiques
Auteur principal:	Mannan, Afrita
Autres auteurs:	Ghani, Ariful
Format:	Internship report
Langue:	English
Publié:	BRAC University 2017
Sujets:	bKash Limited Personnel management Customer satisfaction
Accès en ligne:	http://hdl.handle.net/10361/8766

Documents similaires

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
par: Chowdhury, Jawad Mahmud
Publié: (2021)

Analyzing the future of bKash payment service
par: Siddik, Md. Asif
Publié: (2018)

Fraud risk management of bKash Limited
par: Shahrin, Shemonti
Publié: (2018)

Analysis of customer perception regarding the effectiveness of fraud and dispute management of bKash Limited.
par: Rafi, Kazi Shahriar Al
Publié: (2021)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
par: Prothama, Nilam Fayaza
Publié: (2018)

Analyzing the customer’s perception about the service quality of customer service team of bKash
par: Alam, Tasnova
Publié: (2018)

Mobile financial service of bKash with app
par: Shabuj, Md. Shariful Alam
Publié: (2022)

Popularizing MFS (bKash) among the female population in Bangladesh
par: Sobhan, Kazi Nayeer
Publié: (2021)

A comparative study between premier bank’s pmoney and the leading mobile financial service provider bKash
par: Jahan, Md. Tasnim
Publié: (2020)

Performance analysis of mobile financial industries: a comparative analysis between bKash Limited and Dutch Bangla Bank Rocket
par: Ahmed, Lubna
Publié: (2019)

Impact of mobile financial service on financial inclusion of Bangladesh: A case study on bKash
par: Jamil, Md. Zubayer
Publié: (2023)

Talent management and retention at bKash Limited
par: Khan, Shabrina Siddique
Publié: (2024)

An internship report on recruitment process of product & technology in bKash Limited.
par: Kabir, Samantha
Publié: (2023)

Control of fraud and unauthorized payments in the MFS industry: An exploratory study of bKash Limited
par: Benazir, Nafisa Sadaf
Publié: (2023)

Merchant Management strategies to drive the acceptance of bKash payment in the emerging market
par: Sultana, Nahida
Publié: (2023)

Analyzing factors influencing consumer behavior to use mobile financial service in Bangladesh: A study on bKash
par: Moon, Moneimul Islam
Publié: (2023)

The effect of POSM tools on users’ acceptability of bKash
par: Binte Ali, Nabila
Publié: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
par: Ahmed, Nafisa
Publié: (2022)

Analysis of financial performance and effect of current asset management on profitability of bKash Limited
par: Mahmud, Anindo
Publié: (2018)

Investigating the challenges faced by bKash in implementing effective financial inclusion practices in Bangladesh
par: Chowdhury, Tasfia Tasnim
Publié: (2021)

Digital financial services of Bangladesh: SureCash, bKash, iPay, Upay
par: Hossain, Tashnin
Publié: (2019)

Impact of bKash on people’s economic progress- pioneer of cashless country with bundle of services
par: Arafat, Shah Shafin
Publié: (2022)

Verification processes undertaken by mobile financial services (bKash) during pandemic situation in order to know their customers
par: Chowdhury, Jawad Mahmud
Publié: (2021)

Evaluation of supply chain process in mobile financial service bKash
par: Datta, Trina
Publié: (2018)

Recruitment & selection process of product & technology division of bKash Ltd
par: Mahjabin, Nuvana
Publié: (2024)

Analysis on the contribution of bKash to maintain the nation’s financial inclusiveness efforts and its demographical demand over the recent years
par: Momoshad, Shams Munawar
Publié: (2022)

Transaction monitoring in bKash Limited in global perspectives
par: Zaman, Tashfia Rifa
Publié: (2020)

Improving bill payment experience through bKash
par: Ghosh, Shuvashis
Publié: (2023)

Fraud prevention awareness and how it can create a competitive edge for bKash Limited in the mobile finance service industry
par: Kabir, Shadman Sakibul
Publié: (2022)

Enhancing eork effectiveness and stability through AML/CFT compliance and training regime in bKash Limited
par: Tabassum, Nujhat
Publié: (2019)

The facilitation of the client or customers value generation through digitalization: a study on mobile financial service provider bKash
par: Alvi, Nagib Mahfuz
Publié: (2024)

e-KYC: a much-needed impetus for improving bKash’s current registration method
par: Mohsin, Mitra
Publié: (2018)

The impact of training & development and effective communication on employee engagement: a study on bKash
par: Ananna, Afrin Jahan
Publié: (2024)

Financial performance analysis of bKash Limited of last 5 years
par: Saha, Sauptik
Publié: (2024)

Beyond cash out: exploring the diversification of Mobile Financial Services (MFS) in Bangladesh: a study on Mobile Financial Services provider bKash
par: Fahim, Abdullah Al
Publié: (2024)

Appraisement of supply chain function of bKash – a point of view from the stakeholders
par: Tanzim, Munira
Publié: (2019)

Driving financial inclusion of the unbanked population in Bangladesh–a study of IDLC Finance’s digital deposit scheme through bKash
par: Elora, Mashiat Hasan
Publié: (2024)

Increasing number of fraudulent activities in MFS industry and the role of compliance management Service in order to reduce it: a case analysis through bKash and relevant issues
par: Hossain, Md. Zubair
Publié: (2021)

Impact of recruitment and selection process on organizational performance - a case study on bKash limited
par: Mrittika, Jenifar Sultana
Publié: (2024)

Emerging threats in Mobile Financing Services (MFS). an observational study on Anti Money Laundering (AML) Department, bKash
par: Chowdhury, Navid Anwar
Publié: (2022)