Maintaining operational excellence of Accenture accounts receivable outsourcing
This internship report is submitted in a partial fulfilment of the requirements for the degree of Masters of Business Administration, 2017.
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| বিন্যাস: | Internship report |
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BRAC University
2017
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| অনলাইন ব্যবহার করুন: | http://hdl.handle.net/10361/8748 |
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10361-87482019-09-30T03:23:51Z Maintaining operational excellence of Accenture accounts receivable outsourcing Nawer, Khandoker Firooze Ahmed, Riyashad BRAC Business School, BRAC University Accenture CIS BPO- Finance & Accounting and Infrastructure Accenture Bangladesh This internship report is submitted in a partial fulfilment of the requirements for the degree of Masters of Business Administration, 2017. Cataloged from PDF version of internship report. Includes bibliographical references (page 33). As a part of the MBA program, each and every student has an option for spending a project period of three months in an organization and as an employee of Accenture CIS where I observed and learned finance & Accounting practices. Accenture has embarked their business in Bangladesh by taking over GPIT by acquiring 51% of its share. This strategic investment allowed Accenture to tap into a very robust pool of skills and capabilities in the country. Accenture Bangladesh is currently outsourcing BPO- Finance & Accounting and Infrastructure. Accenture Bangladesh’s main client is Telenor. They started their outsourcing services in 2013 and their first client was GP Telenor and gradually they expand the client network and providing services to other Telenor around the world. BPO services that Accenture provide are 1. P2P (procure to pay), 2. R2R (Record to Report) & 3.O2C (Order to Cash). In order to provide these services Accenture Bangladesh has two project. They are1.Winter, 2. Chicago. My report has covered “Maintaining Operational Excellence of Accenture Accounts Receivable Outsourcing”. The whole report is divided into 4 chapters: 1. Orientation of the Study, 2. Organization Part- Accenture Bangladesh, 3. Project Part: Maintaining Operational Excellence. 4. Findings, Recommendations, Conclusions and finally References. The first chapter is the Orientation of the Study contains introduction- origin of the study, objective of the study, scope of the study, methodology of the study and limitation of the study. Second Chapter shows details about Accenture Bangladesh. The third chapter shows operational excellence in Order to cash. Operational Excellence or OE is a philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace End to end discussion of to retain that in Oredr to Cash stream. The last chapter shows findings of challenges that OTC team faces in AR outsourcing & suggestions which can be used as mitigation plan. Finally, the conclude part of the report and the references that has been used in preparing this report Khandoker Firooze Nawer M. Business Administration 2017-12-28T10:52:29Z 2017-12-28T10:52:29Z 2017 2017-04-19 Internship report ID 14364033 http://hdl.handle.net/10361/8748 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 33 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Accenture CIS BPO- Finance & Accounting and Infrastructure Accenture Bangladesh |
| spellingShingle |
Accenture CIS BPO- Finance & Accounting and Infrastructure Accenture Bangladesh Nawer, Khandoker Firooze Maintaining operational excellence of Accenture accounts receivable outsourcing |
| description |
This internship report is submitted in a partial fulfilment of the requirements for the degree of Masters of Business Administration, 2017. |
| author2 |
Ahmed, Riyashad |
| author_facet |
Ahmed, Riyashad Nawer, Khandoker Firooze |
| format |
Internship report |
| author |
Nawer, Khandoker Firooze |
| author_sort |
Nawer, Khandoker Firooze |
| title |
Maintaining operational excellence of Accenture accounts receivable outsourcing |
| title_short |
Maintaining operational excellence of Accenture accounts receivable outsourcing |
| title_full |
Maintaining operational excellence of Accenture accounts receivable outsourcing |
| title_fullStr |
Maintaining operational excellence of Accenture accounts receivable outsourcing |
| title_full_unstemmed |
Maintaining operational excellence of Accenture accounts receivable outsourcing |
| title_sort |
maintaining operational excellence of accenture accounts receivable outsourcing |
| publisher |
BRAC University |
| publishDate |
2017 |
| url |
http://hdl.handle.net/10361/8748 |
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AT nawerkhandokerfirooze maintainingoperationalexcellenceofaccentureaccountsreceivableoutsourcing |
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