Customer satisfaction of Pickaboo.com

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliografische gegevens
Hoofdauteur: Faiza, Fahmida
Andere auteurs: Naznin, Humaira
Formaat: Internship report
Taal:English
Gepubliceerd in: BRAC University 2017
Onderwerpen:
Online toegang:http://hdl.handle.net/10361/8696
id 10361-8696
record_format dspace
spelling 10361-86962019-09-30T03:06:52Z Customer satisfaction of Pickaboo.com Faiza, Fahmida Naznin, Humaira BRAC Business School, BRAC University Pickaboo Customer satisfaction E-Commerce This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017. Cataloged from PDF version of internship report. Includes bibliographical references (page 32). E-commerce sector is an emerging sector in Bangladesh. Pickaboo holds the 2nd position in e-commerce sector with a high market growth. But it is tough to hold the position because of the market is too much competitive. To keep customer satisfied company need to be informative. To make the customer happy each and every department has to be responsible. Pickaboo has to give individualized attention to each customer. The internship is a kind of on the job training. Students get an idea about the organization through working in an organization. In chapter one discussed the organization details. Like, company profile, mission, vision, and goals of Pickaboo. Then the department of the organization, details of the product line, operation details and CSR activity of the Pickaboo. My job responsibility during my internship period and the function of my department have included in chapter two. In chapter three I have include the objective of the report, also the methods I have followed to get data and some challenges what I have face . Most importantly in chapter three I have analysis the data regarding customer satisfaction of pickaboo,com. Which is the main part of the report. In e-commerce sector, people give priority product and service in the same way. I am trying to measure the customer satisfaction level of pickaboo service quality and performance and also products. Finally, I enclosed my report through Recommendation and conclusion for Pickaboo, by which Pickaboo can increase its service quality based on customer demand to be more successful. Working in Pickaboo was a great experience. I have enjoyed every bit of time; it will help me for building up my career. Fahmida Faiza B. Business Administration 2017-12-26T04:32:59Z 2017-12-26T04:32:59Z 2017 2017-08-23 Internship report ID 13104094 http://hdl.handle.net/10361/8696 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 34 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Pickaboo
Customer satisfaction
E-Commerce
spellingShingle Pickaboo
Customer satisfaction
E-Commerce
Faiza, Fahmida
Customer satisfaction of Pickaboo.com
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.
author2 Naznin, Humaira
author_facet Naznin, Humaira
Faiza, Fahmida
format Internship report
author Faiza, Fahmida
author_sort Faiza, Fahmida
title Customer satisfaction of Pickaboo.com
title_short Customer satisfaction of Pickaboo.com
title_full Customer satisfaction of Pickaboo.com
title_fullStr Customer satisfaction of Pickaboo.com
title_full_unstemmed Customer satisfaction of Pickaboo.com
title_sort customer satisfaction of pickaboo.com
publisher BRAC University
publishDate 2017
url http://hdl.handle.net/10361/8696
work_keys_str_mv AT faizafahmida customersatisfactionofpickaboocom
_version_ 1814308531631816704