Citação norma APA

Ershad, S. Z., & Mamoon, M. (2017). Customer satisfaction in public banks: A study on Janata Bank Limited. BRAC University.

Citação norma Chicago

Ershad, Shah Zafar, and Mahreen Mamoon. Customer Satisfaction in Public Banks: A Study on Janata Bank Limited. BRAC University, 2017.

Citação norma MLA

Ershad, Shah Zafar, and Mahreen Mamoon. Customer Satisfaction in Public Banks: A Study on Janata Bank Limited. BRAC University, 2017.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.