Ershad, S. Z., & Mamoon, M. (2017). Customer satisfaction in public banks: A study on Janata Bank Limited. BRAC University.
Chicago (17e ed.) BronvermeldingErshad, Shah Zafar, en Mahreen Mamoon. Customer Satisfaction in Public Banks: A Study on Janata Bank Limited. BRAC University, 2017.
MLA (8e ed.) BronvermeldingErshad, Shah Zafar, en Mahreen Mamoon. Customer Satisfaction in Public Banks: A Study on Janata Bank Limited. BRAC University, 2017.
Let op: Deze citaties zijn niet altijd 100% accuraat.