How to deliver effective customer service through social media

How to deliver effective customer service through social media

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliografiske detaljer
Hovedforfatter:	Hossain, Ifran
Andre forfattere:	Mohiuddin, Fazla
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2017
Fag:	Social media Customer service Strategeek Digital Digital marketing agency Robi Axiata Limited Content marketing
Online adgang:	http://hdl.handle.net/10361/8659

Lignende værker

Digital marketing communication
af: Mullick, Mahir Shams
Udgivet: (2017)

Digital marketing and media buying of ‘Robi Axiata Ltd. – Airtel Business Unit
af: Amin, Layas Bin
Udgivet: (2020)

Customer engagement through social media
af: Ayaz, Mohammed
Udgivet: (2024)

Digital service department and its contribution to Robi Axiata Limited
af: Jamil, Tasnim
Udgivet: (2018)

Social media dependence in Bangladesh buffet restaurant sectors
af: Promee, Nishat Shama
Udgivet: (2023)

Effectiveness of digital marketing through social media campaign
af: Chowdhury, Mumtarin Ashab
Udgivet: (2018)

How SOFTWIND TECH helps to expand brand image
af: Fatema, Sayeda Kaniz
Udgivet: (2018)

Customer engagement process of X integrated marketing agency
af: Islam, Md. Mariful
Udgivet: (2024)

The effects of digital marketing on customer relationships in Bangladesh
af: Ahmed, Ishtiaq
Udgivet: (2017)

Customer satisfaction in the digital agencies of Bangladesh
af: Bhuiyan, Mominul Islam
Udgivet: (2023)

Marketing operations and project management of 4G
af: Bari, Masrur Muntaha
Udgivet: (2018)

Impacts on consumer behavior through online video advertisement
af: Bhuiyan, Anisul Islam
Udgivet: (2021)

A study of digital marketing agencies in Bangladesh
af: Bashar, Noshin
Udgivet: (2018)

Digital content analysis fantasy kingdom –case study in Ogilvy
af: Urmi, Nurjahan Akter
Udgivet: (2017)

'Digital advertising' The New Age marketing and my working experience in this sphere
af: Hasnat, Sabit
Udgivet: (2019)

Leveraging digital media for brand awareness and engagement: a case study of Marico's digital marketing strategy
af: Neha, Tafriha Kamrul
Udgivet: (2024)

Exploring through the digital edge: application of present-day tactics in modernized marketing digitally by CSR Axis Limited
af: Ahmed, Ehsan
Udgivet: (2024)

Strategies and tactics: crafting effective digital marketing proposals with budgets
af: Mohammad, Maha
Udgivet: (2024)

Digital media strategy, planning and campaign management of Robi & Airtel
af: Islam, Fahmida
Udgivet: (2020)

Customer service & its dimensions at X solutions LTD. through WhatsApp
af: Zaman, Tasnim
Udgivet: (2022)

Understanding customer behavioral change in X- integrated marketing agency
af: Soton, Sani Islam
Udgivet: (2022)

Customer BTL communication and its effectiveness in the Telecom business
af: Mily, Shamsun Nahar
Udgivet: (2022)

An in-depth analysis of the operations workflow of a Bangladeshi advertising agency (Glitch DHK)
af: Karim, Syeda Anan
Udgivet: (2024)

Prospects, challenges, and the impact on customer relationships of digital marketing in Bangladesh
af: Mohtasin, Sadman
Udgivet: (2022)

The trend of wearing contact lenses now-a-days Coolense: A famous contact lenses brand
af: Abanty, Rifat Tashfiha
Udgivet: (2017)

The effect of advertising awareness on brand equity in social media
af: Jabin, Siddiqua Mahe
Udgivet: (2022)

Digital marketing plays the vital role to fulfill customer satisfaction: A study on Analyzen Bangladesh Ltd.
af: Khan, Nusrat Jahan
Udgivet: (2023)

Comparative market analysis of RobiAxiata LTD
af: Tasneem, Anika
Udgivet: (2017)

Effect of rebranding on the customer satisfaction of Foodpanda Bangladesh Limited
af: Hassan, Mainuddin
Udgivet: (2018)

Employee perception on engagement programs in a Start-Up
af: Safa, Maliha Rahman
Udgivet: (2019)

The digital transformation of Bangladesh's marketing industry
af: Bruhi, Chowdhury A. K.
Udgivet: (2017)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
af: Kabir, Md. Rezwanul
Udgivet: (2020)

Mobile number portability of Robi Axiata ltd.: acquiring more customers and sustain the existing market during the era of mobile number portability
af: Choudhury, Ananya
Udgivet: (2019)

The role of client service officers at Brand Practitioners Bangladesh
af: Raisa, Khadiza Al Tahira Chowdhury
Udgivet: (2024)

Digital marketing communications and its impact on the potential and current clients of Ogilvy & Mather
af: Ahamed, Md. Mahedi
Udgivet: (2018)

How Digital Marketing impacts in Advertising Agency over regular marketing: A perspective on SkyWalk Solutions Advertising Agency
af: Iqbal, MD Saif
Udgivet: (2021)

Procurement & negotiation practices in ADA – analytics data advertising (Axiata Digital Bangladesh)
af: Mizan, Meraz Bin
Udgivet: (2021)

Effect of digital media on consumer purchasing decision
af: Siddique, Rudmila
Udgivet: (2017)

Consumer perception towards Bulk SMS for the marketing of various products/services of Robi Axiata Limited
af: Antu, Fahadul Islam
Udgivet: (2017)

The importance of online customer management service done by digital marketing agency Asiatic mindshare limited to change the landscape of marketing in Bangladesh
af: Rahman, Maksudur
Udgivet: (2023)