APA način citiranja (7. izdanje)

Hossain, I., & Mohiuddin, F. (2017). How to deliver effective customer service through social media. BRAC University.

Čikaški stil citiranja (17. izdanje)

Hossain, Ifran, i Fazla Mohiuddin. How to Deliver Effective Customer Service Through Social Media. BRAC University, 2017.

MLA način citiranja (8. izdanje)

Hossain, Ifran, i Fazla Mohiuddin. How to Deliver Effective Customer Service Through Social Media. BRAC University, 2017.