Παραπομπή σε μορφή APA (7η εκδ.)

Hossain, I., & Mohiuddin, F. (2017). How to deliver effective customer service through social media. BRAC University.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Hossain, Ifran, και Fazla Mohiuddin. How to Deliver Effective Customer Service Through Social Media. BRAC University, 2017.

Παραπομπή σε μορφή MLA (8th εκδ.)

Hossain, Ifran, και Fazla Mohiuddin. How to Deliver Effective Customer Service Through Social Media. BRAC University, 2017.