Effectiveness of the grievance mechanism
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.
| Autor principal: | |
|---|---|
| Altres autors: | |
| Format: | Internship report |
| Idioma: | English |
| Publicat: |
BRAC University
2017
|
| Matèries: | |
| Accés en línia: | http://hdl.handle.net/10361/8635 |
| id |
10361-8635 |
|---|---|
| record_format |
dspace |
| spelling |
10361-86352019-09-30T03:07:43Z Effectiveness of the grievance mechanism Alam, Sharika Sayara Ghani, Ariful BRAC Business School, BRAC University Standard Chartered Bank Grievance procedures This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017. Cataloged from PDF version of internship report. Includes bibliographical references (page 27). Standard Chartered Bank is one of the leading foreign banks in the country. It has 25 branches all over the country which is very less compared to other local banks but still making money better than any other banks. From the preferences of customers, Standard Chartered stands second in the row. However, in earning revenues, SCB is leading in the race.it provides various types of banking facilities to the customer considering their income, preferences and religious point of view. This report is a fruitful result of my training period. Every information is written based on my practical experience, help from colleagues, and some journals on website. I made questionnaire to gather personal comments on the subject. Grievance is one topic which is seen in every organization to some extent. Every company has a mechanism to handle grievance. But the main focal of the issue is, how well the mechanism is able to mitigate grievance and can build a friendly working environment where the employer- employee relation blossoms. Considering the importance of such issue, I decided to do an analysis on the topic and hence this report. Sharika Sayara Alam B. Business Administration 2017-12-19T04:26:56Z 2017-12-19T04:26:56Z 2017 2017-05-07 Internship report ID 13104242 http://hdl.handle.net/10361/8635 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 27 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Standard Chartered Bank Grievance procedures |
| spellingShingle |
Standard Chartered Bank Grievance procedures Alam, Sharika Sayara Effectiveness of the grievance mechanism |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017. |
| author2 |
Ghani, Ariful |
| author_facet |
Ghani, Ariful Alam, Sharika Sayara |
| format |
Internship report |
| author |
Alam, Sharika Sayara |
| author_sort |
Alam, Sharika Sayara |
| title |
Effectiveness of the grievance mechanism |
| title_short |
Effectiveness of the grievance mechanism |
| title_full |
Effectiveness of the grievance mechanism |
| title_fullStr |
Effectiveness of the grievance mechanism |
| title_full_unstemmed |
Effectiveness of the grievance mechanism |
| title_sort |
effectiveness of the grievance mechanism |
| publisher |
BRAC University |
| publishDate |
2017 |
| url |
http://hdl.handle.net/10361/8635 |
| work_keys_str_mv |
AT alamsharikasayara effectivenessofthegrievancemechanism |
| _version_ |
1814306975419203584 |