Customer satisfaction of Direct Fresh Ltd.
This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2017.
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BRAC Univeristy
2017
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| Online dostop: | http://hdl.handle.net/10361/8483 |
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10361-84832019-09-30T03:03:35Z Customer satisfaction of Direct Fresh Ltd. Shahiduzzaman, Mohammad Taufique, Dr. Khan Md. Raziuddin BRAC Business School, BRAC University Direct Fresh Limited Customer satisfaction Online shopping Retail shopping This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2017. Cataloged from PDF version of Internship report. Includes bibliographical references (page 50-51). The internship report has been prepared on “Online Shopping Experience & Customer Satisfaction of Direct Fresh Ltd.” based on both primary and secondary data. The information used in this report has been collected from various sources such as daily reports of activities, interviews with employees, Customers interviews, website backend and sales reports. I have prepared this report to represent the adapted marketing strategies by Direct Fresh. Direct Fresh has developed relationships with leading Bangladeshi meat, poultry, fish, and milk companies, like; Bengal Meats, Deshi meat, Fisherman, German Butcher, Aarong Dairy, PepsiCo, Nestle, ACI, Square etc. Locally made snacks and baked goods will be provided through relationships with Golden Harvest, Domiok Breads, Lucerne Chocolate, OceanRia, Glazed Donut. In this time our customers are upper class people. So we import some premium products from U.K, France, Thailand, Dubai and some other countries for premium customers. Customers of DF are satisfied with our service. But sometimes they face problem for browsing and timing of delivery. I talked with some customer and take feedback from them. I have closely analyzed the customer satisfaction of Direct Fresh and how they are implemented throughout my internship and prepared this report. Mohammad Shahiduzzaman M. Business Administration 2017-10-02T06:32:05Z 2017-10-02T06:32:05Z 2017 2017-04-19 Internship report ID 12104043 http://hdl.handle.net/10361/8483 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 60 pages application/pdf BRAC Univeristy |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Direct Fresh Limited Customer satisfaction Online shopping Retail shopping |
| spellingShingle |
Direct Fresh Limited Customer satisfaction Online shopping Retail shopping Shahiduzzaman, Mohammad Customer satisfaction of Direct Fresh Ltd. |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2017. |
| author2 |
Taufique, Dr. Khan Md. Raziuddin |
| author_facet |
Taufique, Dr. Khan Md. Raziuddin Shahiduzzaman, Mohammad |
| format |
Internship report |
| author |
Shahiduzzaman, Mohammad |
| author_sort |
Shahiduzzaman, Mohammad |
| title |
Customer satisfaction of Direct Fresh Ltd. |
| title_short |
Customer satisfaction of Direct Fresh Ltd. |
| title_full |
Customer satisfaction of Direct Fresh Ltd. |
| title_fullStr |
Customer satisfaction of Direct Fresh Ltd. |
| title_full_unstemmed |
Customer satisfaction of Direct Fresh Ltd. |
| title_sort |
customer satisfaction of direct fresh ltd. |
| publisher |
BRAC Univeristy |
| publishDate |
2017 |
| url |
http://hdl.handle.net/10361/8483 |
| work_keys_str_mv |
AT shahiduzzamanmohammad customersatisfactionofdirectfreshltd |
| _version_ |
1814307856916152320 |