Παραπομπή σε μορφή APA (7η εκδ.)

Fahad, E. M. A., & Tarannum, I. (2017). The role of social media on complain management in smartphone industry of Bangladesh. BRAC University.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Fahad, E. M. A., και Iffat Tarannum. The Role of Social Media on Complain Management in Smartphone Industry of Bangladesh. BRAC University, 2017.

Παραπομπή σε μορφή MLA (8th εκδ.)

Fahad, E. M. A., και Iffat Tarannum. The Role of Social Media on Complain Management in Smartphone Industry of Bangladesh. BRAC University, 2017.