Rahman, M. S., & Sharkar, M. Z. H. (2011). eCRM and eCRM practices in GrameenPhone and its impact. BRAC University.
Chicago Style (17th ed.) CitationRahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.
MLA引文Rahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.
警告:這些引文格式不一定是100%准確.