Rahman, M. S., & Sharkar, M. Z. H. (2011). eCRM and eCRM practices in GrameenPhone and its impact. BRAC University.
Citación estilo ChicagoRahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.
Cita MLARahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.
Warning: These citations may not always be 100% accurate.