Style de citation APA (7e éd.)

Rahman, M. S., & Sharkar, M. Z. H. (2011). eCRM and eCRM practices in GrameenPhone and its impact. BRAC University.

Style de citation Chicago (17e éd.)

Rahman, Md. Saifur, et Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.

Style de citation MLA (8e éd.)

Rahman, Md. Saifur, et Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.

Attention : ces citations peuvent ne pas être correctes à 100%.