APA (7th ed.) Citation

Rahman, M. S., & Sharkar, M. Z. H. (2011). eCRM and eCRM practices in GrameenPhone and its impact. BRAC University.

Chicago Style (17th ed.) Citation

Rahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.

MLA (8th ed.) Citation

Rahman, Md. Saifur, and Mohammad Zakir Hossain Sharkar. ECRM and ECRM Practices in GrameenPhone and Its Impact. BRAC University, 2011.

Warning: These citations may not always be 100% accurate.