Client delivery service in Citibank N.A experience from SAMBA Queries

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2010.

书目详细资料
主要作者: Hossain, Mohammad Emdad
其他作者: Akhtar, Afsana
格式: Internship report
语言:English
出版: BRAC University 2011
主题:
在线阅读:http://hdl.handle.net/10361/800
id 10361-800
record_format dspace
spelling 10361-8002019-09-30T03:41:47Z Client delivery service in Citibank N.A experience from SAMBA Queries Hossain, Mohammad Emdad Akhtar, Afsana Chowdhury, Anup BRAC Business School, BRAC University Business administration This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2010. Cataloged from PDF version of Internship report. Includes bibliographical references (page 61). The Citi group’s financial organization (Citibank, N.A.) is one of the largest banking groups in the world which have vast network all around the world. Citibank, N.A also made a significant impact in our banking sector. Because it posses a lot of diversified, modern, technology oriented and most customer friendly product. It can be said that Citibank, N.A is the pioneer in modern technology based banking service in Bangladesh. It was established in Chittagong in the year 2000. Being one of the most renowned in the banking industry, Citibank, N.A believes in creating a good image in the minds of its customer by providing high quality services, through its global network. There are 280000 employees managing 200 million customer accounts across six continents covering 104 countries. Citibank, N.A providing a lot of facilities and fast service in trade sector around the world through its large network and 136 year’s experience. Through its global expertise and local knowledge Citibank, N.A gaining market shares in Bangladesh faster. Though Citibank, N.A facing significant competition from its multinational peers. It is necessary for Citibank, N.A to find out the room to explore themes eliminating all its drawbacks and weak points. Because Citibank, N.A raising their target in every year to gain the highest market share in trade sector of Bangladesh beating their multinational peer. In my report I will try find process of foreign remittance and its collection method. Focus on different kinds of services that citiservice is doing frequently. More concentrated on Samba queries which related to foreign remittance where citiservice update the status of draft. In this report I try to measure best alternative to provide best services to the customer. Mohammad Emdad Hossain B. Business Administration 2011-03-09T11:03:11Z 2011-03-09T11:03:11Z 2010 2010-05-10 Internship report ID 06204027 http://hdl.handle.net/10361/800 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 68 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Business administration
spellingShingle Business administration
Hossain, Mohammad Emdad
Client delivery service in Citibank N.A experience from SAMBA Queries
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2010.
author2 Akhtar, Afsana
author_facet Akhtar, Afsana
Hossain, Mohammad Emdad
format Internship report
author Hossain, Mohammad Emdad
author_sort Hossain, Mohammad Emdad
title Client delivery service in Citibank N.A experience from SAMBA Queries
title_short Client delivery service in Citibank N.A experience from SAMBA Queries
title_full Client delivery service in Citibank N.A experience from SAMBA Queries
title_fullStr Client delivery service in Citibank N.A experience from SAMBA Queries
title_full_unstemmed Client delivery service in Citibank N.A experience from SAMBA Queries
title_sort client delivery service in citibank n.a experience from samba queries
publisher BRAC University
publishDate 2011
url http://hdl.handle.net/10361/800
work_keys_str_mv AT hossainmohammademdad clientdeliveryserviceincitibanknaexperiencefromsambaqueries
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