Roy, J. S., & Ghosh, S. K. (2011). Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd. BRAC University.
Chicago Style (17. basım) AtıfRoy, Joydeep Sinha, ve Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.
MLA (8th ed.) AtıfRoy, Joydeep Sinha, ve Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.
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