APA-referens (7:e uppl.)

Roy, J. S., & Ghosh, S. K. (2011). Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd. BRAC University.

Chicago-referens (17:e uppl.)

Roy, Joydeep Sinha, och Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.

MLA-referens (8:e uppl.)

Roy, Joydeep Sinha, och Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.

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