Roy, J. S., & Ghosh, S. K. (2011). Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd. BRAC University.
Čikaški stil citiranja (17. izdanje)Roy, Joydeep Sinha, i Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.
MLA način citiranja (8. izdanje)Roy, Joydeep Sinha, i Suntu Kumar Ghosh. Customer Service Analysis with the Overview of Marketing and Promotional Activities of BRAC Bank Ltd. BRAC University, 2011.
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