Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations
This thesis is submitted in partial fulfillment of the requirements for the degree of Bachelor of Arts in English, 2016.
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| Język: | English |
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BRAC University
2017
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| Dostęp online: | http://hdl.handle.net/10361/7653 |
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10361-7653 |
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10361-76532019-09-30T03:05:38Z Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations Baidya, Tushar Kanti Ziauddin, Shenin Department of English and Humanities, BRAC University English and humanities Discourse Manipulation Power Call Center This thesis is submitted in partial fulfillment of the requirements for the degree of Bachelor of Arts in English, 2016. Cataloged from PDF version of thesis. Includes bibliographical references (page 24-25). This study focused on the power of discourse and how it is being used by the call center agents to manipulate human mind. The specific objectives of this study are: 1) to explore the usage of discourse in Bangladeshi call center as a power to manipulate human mind and 2) to examine the variation of the discourse based on the role of the speakers (as a caller or agent), gender and the type of calls. The research design follows a combination of qualitative and quantitative method and the research data came from a reputed call center of Bangladesh while some interviews and survey from the call center agents has been incorporated. Finally, this study sums up with some key findings that can help an individual discourse to be more powerful in action. Tushar Kanti Baidya B.A. in English 2017-01-24T06:52:49Z 2017-01-24T06:52:49Z 2016 2016-03 Thesis ID 12303006 http://hdl.handle.net/10361/7653 en BRAC University thesis reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 31 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
English and humanities Discourse Manipulation Power Call Center |
| spellingShingle |
English and humanities Discourse Manipulation Power Call Center Baidya, Tushar Kanti Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| description |
This thesis is submitted in partial fulfillment of the requirements for the degree of Bachelor of Arts in English, 2016. |
| author2 |
Ziauddin, Shenin |
| author_facet |
Ziauddin, Shenin Baidya, Tushar Kanti |
| format |
Thesis |
| author |
Baidya, Tushar Kanti |
| author_sort |
Baidya, Tushar Kanti |
| title |
Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| title_short |
Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| title_full |
Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| title_fullStr |
Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| title_full_unstemmed |
Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations |
| title_sort |
manipulation of human mind through the power of discourse: a study on bangladeshi call center conversations |
| publisher |
BRAC University |
| publishDate |
2017 |
| url |
http://hdl.handle.net/10361/7653 |
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AT baidyatusharkanti manipulationofhumanmindthroughthepowerofdiscourseastudyonbangladeshicallcenterconversations |
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