Prime Bank Ltd: Evaluation of customer service quality and ways of improvement

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2008.

Bibliografiske detaljer
Hovedforfatter:	Hasan, Md.Anamul
Andre forfattere:	Huda, Asefa
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2010
Fag:	Business administration
Online adgang:	http://hdl.handle.net/10361/76

Lignende værker

Customer’s satisfaction on service quality of Prime Bank Limited
af: Afroz, Rumana
Udgivet: (2014)

Customer service at Prime bank limited
af: Sultana, Fouzia
Udgivet: (2012)

Level of customer satisfaction at Premier Bank Ltd & way to improve it
af: Fatema-Tuz-Zohara
Udgivet: (2013)

Evaluation of customer satisfaction level at Prime Bank Limited, Tejgaon branch
af: Sharif, Md. Imran
Udgivet: (2014)

Evaluation of customer service quality: a study on Jamuna Bank
af: Saha, Abanti
Udgivet: (2014)

Performance evaluation & stock valuation of Prime Bank Ltd.
af: Waky, Syed Faisal
Udgivet: (2014)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
af: Chowdhury, Nafis
Udgivet: (2016)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
af: Reza, Tahsin Subah
Udgivet: (2018)

An overview of banking activities of Prime Bank Ltd.
af: Kshama, Shohana Afroz
Udgivet: (2015)

The marketing strategy of Prime Bank Ltd
af: Islam, Shajuty
Udgivet: (2014)

Customer service at branch of BRAC Bank
af: Hasan, Md. Kayser
Udgivet: (2012)

An evaluation of the bank’s customer perception
af: Abdullah, Huzaifa
Udgivet: (2012)

Customer satisfaction index and service quality assurance of Grameenphone Ltd.
af: Chowdhury, Farzana
Udgivet: (2011)

General banking system of Prime Bank Ltd.
af: Emu, Sayma Akhter
Udgivet: (2014)

Assessment of customer service of the City Bank Ltd: a study on retail banking customer service department
af: Naher, Jamilatun
Udgivet: (2014)

An empirical analysis on Prime Bank online banking service - Altitude
af: Uddin, Tazim
Udgivet: (2014)

An assessment of service quality in the City Bank Ltd.
af: Ahmed, Kamrunnahar
Udgivet: (2014)

General banking of Prime Bank Ltd under islamic mode
af: Farook, Imran
Udgivet: (2010)

Analysis of customer service quality and product promotional strategy of BRAC Bank Limited
af: Noor, Sahali
Udgivet: (2010)

Jamuna Bank Ltd. and its customer service
af: Pulak, Arijit Podder
Udgivet: (2015)

Customer service of Genex Infosys Ltd.
af: Hossain, Anik
Udgivet: (2014)

Service quality Of Prime Bank Limited
af: Hasan, Muhammad Hasib
Udgivet: (2016)

General banking & customer service of Agrani Bank Limited
af: Jahan, Mohammad Anowar
Udgivet: (2014)

Retail activities & customer service of City Bank Ltd. : Dhanmondi branch
af: Tasmem, Farah
Udgivet: (2014)

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.
af: Islam, Sonia
Udgivet: (2012)

Customer satisfaction of the foreign exchange department Prime Bank Limited, Mouchak Branch
af: Tabassum, Anika
Udgivet: (2013)

In depth knowledge about Prime Bank’s foreign exchange department
af: Hasan, Mahmudul
Udgivet: (2014)

Customer service marketing through general banking
af: Waheed, Sazzad
Udgivet: (2015)

Annual budget plan for Facility Management Division of Prime Bank Ltd.
af: Arifeen, Ahmad Asif
Udgivet: (2014)

General banking and customer service of Shahjalal Islami Bank Limited
af: Nusrat, Safia
Udgivet: (2014)

Customer service analysis with the overview of marketing and promotional activities of BRAC bank ltd.
af: Roy, Joydeep Sinha
Udgivet: (2011)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

Consumer credit scheme of Prime Bank Limited
af: Firdous, Marjan
Udgivet: (2010)

Financial performance analysis of Prime Bank Limited
af: Chowdhury, Salsabin
Udgivet: (2012)

An analysis of customer satisfaction at the Premier Bank Ltd.
af: Shanta, Mehenaj Jabin
Udgivet: (2012)

General banking activities of Prime Bank Limited
af: Jerin, Afsana
Udgivet: (2015)

Credit risk management in Prime Bank Ltd.
af: Ahiduzzaman
Udgivet: (2013)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
af: Nayeem, Fahmid Jahan
Udgivet: (2013)

Customers’ perception regarding islamic banking services of Bangladesh
af: Musa, Fahad-Ibn-
Udgivet: (2014)

Customer service of The City Bank Limited : Gulshan avenue
af: Ahmed, Ayesha
Udgivet: (2014)