Hasan, M., & Huda, A. (2010). Prime Bank Ltd: Evaluation of customer service quality and ways of improvement. BRAC University.
Citação norma ChicagoHasan, Md.Anamul, and Asefa Huda. Prime Bank Ltd: Evaluation of Customer Service Quality and Ways of Improvement. BRAC University, 2010.
Citação norma MLAHasan, Md.Anamul, and Asefa Huda. Prime Bank Ltd: Evaluation of Customer Service Quality and Ways of Improvement. BRAC University, 2010.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.