The effects of digital marketing on customer relationships in Bangladesh

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.

Détails bibliographiques
Auteur principal: Ahmed, Ishtiaq
Autres auteurs: Mohiuddin, Md. Fazla
Format: Internship report
Langue:English
Publié: BRAC University 2017
Sujets:
Accès en ligne:http://hdl.handle.net/10361/7594
id 10361-7594
record_format dspace
spelling 10361-75942019-09-30T02:59:34Z The effects of digital marketing on customer relationships in Bangladesh Ahmed, Ishtiaq Mohiuddin, Md. Fazla BRAC Business School, BRAC University Digital marketing Customer relationship This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016. Cataloged from PDF version of Internship report. Includes bibliographical references (page 59). The use of digital marketing channels for building customer relationships and long-term loyalty has recently gained attention. In this report, it shows how brand communication, query management service, and interactivity can help marketers boost customer relationships. Besides, this report talks about the total impact of digital marketing on the customer engagement on digital media. This study shows that how customers gained power in their relationships with brands. It also shows the factors that are working behind to make the customers loyal to the brand and have a positive attitude toward to brand. It also discusses about the differences of traditional marketing and digital marketing and the changes brought by digital marketing in brands relationship marketing. Lastly, it shows what customers really want brands to do on digital media and their valuable feedback to the brands. Ishtiaq Ahmed B. Business Administration 2017-01-12T06:25:30Z 2017-01-12T06:25:30Z 2016 2016-11-13 Internship report ID 12104011 http://hdl.handle.net/10361/7594 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 65 pages application/pdf BRAC University
institution Brac University
collection Institutional Repository
language English
topic Digital marketing
Customer relationship
spellingShingle Digital marketing
Customer relationship
Ahmed, Ishtiaq
The effects of digital marketing on customer relationships in Bangladesh
description This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.
author2 Mohiuddin, Md. Fazla
author_facet Mohiuddin, Md. Fazla
Ahmed, Ishtiaq
format Internship report
author Ahmed, Ishtiaq
author_sort Ahmed, Ishtiaq
title The effects of digital marketing on customer relationships in Bangladesh
title_short The effects of digital marketing on customer relationships in Bangladesh
title_full The effects of digital marketing on customer relationships in Bangladesh
title_fullStr The effects of digital marketing on customer relationships in Bangladesh
title_full_unstemmed The effects of digital marketing on customer relationships in Bangladesh
title_sort effects of digital marketing on customer relationships in bangladesh
publisher BRAC University
publishDate 2017
url http://hdl.handle.net/10361/7594
work_keys_str_mv AT ahmedishtiaq theeffectsofdigitalmarketingoncustomerrelationshipsinbangladesh
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