Citação norma APA

Andaleeb, S. S., & Basu, A. K. (2016). Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry. © 1994 New York University.

Citação norma Chicago

Andaleeb, Syed Saad, and Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.

Citação norma MLA

Andaleeb, Syed Saad, and Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.