Andaleeb, S. S., & Basu, A. K. (2016). Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry. © 1994 New York University.
Lua i Stíl Chicago (17ú heag.)Andaleeb, Syed Saad, agus Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.
Lua MLA (8ú heag.)Andaleeb, Syed Saad, agus Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.