Cita APA (7a ed.)

Andaleeb, S. S., & Basu, A. K. (2016). Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry. © 1994 New York University.

Cita Chicago Style (17a ed.)

Andaleeb, Syed Saad, y Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.

Cita MLA (8a ed.)

Andaleeb, Syed Saad, y Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.