APA (7th ed.) Citation

Andaleeb, S. S., & Basu, A. K. (2016). Technical complexity and consumer knowledge as moderators of service quality evaluation in the automobile service industry. © 1994 New York University.

Chicago Style (17th ed.) Citation

Andaleeb, Syed Saad, and Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.

MLA (8th ed.) Citation

Andaleeb, Syed Saad, and Amiya K. Basu. Technical Complexity and Consumer Knowledge as Moderators of Service Quality Evaluation in the Automobile Service Industry. © 1994 New York University, 2016.