Style de citation APA (7e éd.)

Andaleeb, S. S., Huda, S. S. M. S., Akhtar, A., & Dilshad, S. (2016). Customer satisfaction with complaint resolution in the power sector in a developing economy. © 2012 Taylor and Francis Group, LLC.

Style de citation Chicago (17e éd.)

Andaleeb, Syed Saad, S. S M Sadrul Huda, Afsana Akhtar, et Segufta Dilshad. Customer Satisfaction with Complaint Resolution in the Power Sector in a Developing Economy. © 2012 Taylor and Francis Group, LLC, 2016.

Style de citation MLA (8e éd.)

Andaleeb, Syed Saad, et al. Customer Satisfaction with Complaint Resolution in the Power Sector in a Developing Economy. © 2012 Taylor and Francis Group, LLC, 2016.