Andaleeb, S. S., Huda, S. S. M. S., Akhtar, A., & Dilshad, S. (2016). Customer satisfaction with complaint resolution in the power sector in a developing economy. © 2012 Taylor and Francis Group, LLC.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Andaleeb, Syed Saad, S. S M Sadrul Huda, Afsana Akhtar, و Segufta Dilshad. Customer Satisfaction with Complaint Resolution in the Power Sector in a Developing Economy. © 2012 Taylor and Francis Group, LLC, 2016.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Andaleeb, Syed Saad, et al. Customer Satisfaction with Complaint Resolution in the Power Sector in a Developing Economy. © 2012 Taylor and Francis Group, LLC, 2016.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.