The structure of service quality perceptions for multiple-encounter services
This article was published in the Quality Management in Health Care [©2013 Published by Wolters Kluwer Health] and the definite version is available at: http://doi.org/10.1097/QMH.0000000000000001 The Article's website is at: http://journals.lww.com/qmhcjournal/Abstract/2013/10000/The_Structure...
| Những tác giả chính: | , |
|---|---|
| Định dạng: | Bài viết |
| Ngôn ngữ: | English |
| Được phát hành: |
© 2013 Wolters Kluwer Health.
2016
|
| Những chủ đề: | |
| Truy cập trực tuyến: | http://hdl.handle.net/10361/7094 http://doi.org/10.1097/QMH.0000000000000001 |