Andaleeb, S. S., & Kara, A. (2016). The structure of service quality perceptions for multiple-encounter services. © 2013 Wolters Kluwer Health.
Chicago Style (17th ed.) CitationAndaleeb, Syed Saad, and Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.
MLA引文Andaleeb, Syed Saad, and Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.
警告：這些引文格式不一定是100％准確.