APA (7e ed.) Bronvermelding

Andaleeb, S. S., & Kara, A. (2016). The structure of service quality perceptions for multiple-encounter services. © 2013 Wolters Kluwer Health.

Chicago (17e ed.) Bronvermelding

Andaleeb, Syed Saad, en Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.

MLA (8e ed.) Bronvermelding

Andaleeb, Syed Saad, en Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.