Andaleeb, S. S., & Kara, A. (2016). The structure of service quality perceptions for multiple-encounter services. © 2013 Wolters Kluwer Health.
Citazione stile Chigago Style (17a edizione)Andaleeb, Syed Saad, e Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.
Citatione MLA (8a ed.)Andaleeb, Syed Saad, e Ali Kara. The Structure of Service Quality Perceptions for Multiple-encounter Services. © 2013 Wolters Kluwer Health, 2016.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.