The structure and measures of service quality perceptions for multiple-encounter services: a study of hospitals in Bangladesh
This article was published in the International Journal of Healthcare Management [©2014 Published by W. S. Maney & Son Ltd] and the definite version is available at: http://doi.org/10.1179/2047971913Y.0000000054 The Article's website is at: http://www.tandfonline.com/doi/abs/10.1179/2047971...
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| Formato: | Artigo |
| Idioma: | English |
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© 2014 W. S. Maney & Son Ltd.
2016
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| Acceso en liña: | http://hdl.handle.net/10361/7071 http://doi.org/10.1179/2047971913Y.0000000054 |