Andaleeb, S. S. (2016). The structure and measures of service quality perceptions for multiple-encounter services: A study of hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd.
Chicago-referens (17:e uppl.)Andaleeb, Syed Saad. The Structure and Measures of Service Quality Perceptions for Multiple-encounter Services: A Study of Hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd, 2016.
MLA-referens (8:e uppl.)Andaleeb, Syed Saad. The Structure and Measures of Service Quality Perceptions for Multiple-encounter Services: A Study of Hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd, 2016.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.