Andaleeb, S. S. (2016). The structure and measures of service quality perceptions for multiple-encounter services: A study of hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd.
Παραπομπή σε μορφή Chicago (17η εκδ.)Andaleeb, Syed Saad. The Structure and Measures of Service Quality Perceptions for Multiple-encounter Services: A Study of Hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd, 2016.
Παραπομπή σε μορφή MLA (8th εκδ.)Andaleeb, Syed Saad. The Structure and Measures of Service Quality Perceptions for Multiple-encounter Services: A Study of Hospitals in Bangladesh. © 2014 W. S. Maney & Son Ltd, 2016.
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