An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.

Manylion Llyfryddiaeth
Prif Awdur:	Osman, Jaki
Awduron Eraill:	Chowdhury, Md Hasan Maksud
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2016
Pynciau:	Bank Alfalah Customer satisfaction
Mynediad Ar-lein:	http://hdl.handle.net/10361/6600

Eitemau Tebyg

Debit card operation of Bank Alfalah
gan: Gomes, Richard Anick
Cyhoeddwyd: (2017)

Human resource planning and practices in Bank Alfalah limited
gan: Flora, Farzana Ahmed
Cyhoeddwyd: (2018)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Customer satisfaction of Triangle Services Limited
gan: Islam, Mohammad Saiful
Cyhoeddwyd: (2024)

Customer satisfaction on service quality of EXIM Bank
gan: Silma, Nowshin Subah
Cyhoeddwyd: (2024)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

Customer satisfaction of Mercantile Bank Limited
gan: Rodela, Kasphia Mehajabin
Cyhoeddwyd: (2021)

Customer satisfaction level of Al-Arafah Islami Bank Limited
gan: Shahed, Ariful Alam
Cyhoeddwyd: (2015)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

Customer satisfaction level of Standard Bank Limited
gan: Anjum, Sabab Al
Cyhoeddwyd: (2018)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
gan: Chowdhury, Mysha
Cyhoeddwyd: (2017)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Evaluation of customer satisfaction level at BRAC bank limited : graphics building branch
gan: Choudhury, Ahmed Abir
Cyhoeddwyd: (2013)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
gan: Sakib, Saadman
Cyhoeddwyd: (2018)

An Analysis of Customer Satisfaction at City Bank Limited
gan: Siddique Rafi, Ashfaqul Islam
Cyhoeddwyd: (2023)

The relationship between customer satisfaction & employee satisfaction
gan: Uddin, Riaz
Cyhoeddwyd: (2014)

Customer satisfaction level of Aarong a social enterprise
gan: Amin, Md Ashraful
Cyhoeddwyd: (2016)

Analysis on retail banking and customer satisfaction of One Bank
gan: Rahman, MD. Mahbubur
Cyhoeddwyd: (2017)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Customer satisfaction and general operations of Rupali Bank
gan: Tripti, Ayesha Ferdousi
Cyhoeddwyd: (2017)

Customer satisfaction of Standard Bank Ltd.
gan: Zaman, Tazrin
Cyhoeddwyd: (2017)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Evaluating customer satisfaction in general banking of The Premire Bank Limited
gan: Nayeem, Fahmid Jahan
Cyhoeddwyd: (2013)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
gan: Bhattacharjee, Mukti
Cyhoeddwyd: (2017)

Customer satisfaction to Expressions Limited
gan: Mahmud, Md. Riaz
Cyhoeddwyd: (2020)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, DBBL
gan: Neogi, Protik
Cyhoeddwyd: (2017)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
gan: Rashid, Kamrun Nahar
Cyhoeddwyd: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Customer satisfaction of e-commerce in Bangladesh
gan: Nobin, Kamran Hossain
Cyhoeddwyd: (2017)

Customer satisfaction of UCBL
gan: Maksud, Aquib
Cyhoeddwyd: (2021)

Difference between Islamic & conventional banking sector in Bangladesh with regard to customer satisfaction
gan: Sorower, Rabeya Beanta
Cyhoeddwyd: (2016)

Customer satisfaction of Standard Chartered Bank compared to other banks
gan: Jarin, Shams
Cyhoeddwyd: (2017)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
gan: Anima, Maisha Ibnath
Cyhoeddwyd: (2020)

Customer satisfaction in the digital agencies of Bangladesh
gan: Bhuiyan, Mominul Islam
Cyhoeddwyd: (2023)

Customer satisfaction on general banking of Mercantile Bank Limited
gan: Faizah, Humayra
Cyhoeddwyd: (2017)

Measuring the level of customer satisfaction on ATM services of ADC center, The City Bank Limited
gan: Afrin, Sumya
Cyhoeddwyd: (2016)

Customer satisfaction of Shahjalal Islami Bank Limited.
gan: Anjum, Shamiha
Cyhoeddwyd: (2018)