How NPS adding value to RobiAxiata Limited
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2016.
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| Formaat: | Internship report |
| Taal: | English |
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BRAC University
2016
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| Online toegang: | http://hdl.handle.net/10361/6547 |
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10361-6547 |
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10361-65472019-09-30T03:01:32Z How NPS adding value to RobiAxiata Limited Rahman, Muhammad Ehsanur Khan, Tanzin BRAC Business School, BRAC University Robi Axiata Limited NPS This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2016. Cataloged from PDF version of Internship report. Includes bibliographical references (page 32-33). The report is prepared based on the 3 months practical knowledge in customer experience department of RobiAxiata Limited. Customer experience department works to ensure better service and customer‟s perception. To make sure weather customers are happy with the service or not Customer Experience department implies many techniques. NPS is one of them. Through NPS we get to know about how customers experienced while taking the service. The report will give how NPS helping company to know what customers want, where company has room for improvement. The report also has a brief overview of robi axiata limited. The report also includes how NPS helping robi to connect with customers and how its knowing subscribers problems. On the report survey and analysis on NPS is also done. Md. Ehsanur Rahman B. Business Administration 2016-10-10T14:53:22Z 2016-10-10T14:53:22Z 2016 2016-09-05 Internship report ID 12104154 http://hdl.handle.net/10361/6547 en 33 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Robi Axiata Limited NPS |
| spellingShingle |
Robi Axiata Limited NPS Rahman, Muhammad Ehsanur How NPS adding value to RobiAxiata Limited |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2016. |
| author2 |
Khan, Tanzin |
| author_facet |
Khan, Tanzin Rahman, Muhammad Ehsanur |
| format |
Internship report |
| author |
Rahman, Muhammad Ehsanur |
| author_sort |
Rahman, Muhammad Ehsanur |
| title |
How NPS adding value to RobiAxiata Limited |
| title_short |
How NPS adding value to RobiAxiata Limited |
| title_full |
How NPS adding value to RobiAxiata Limited |
| title_fullStr |
How NPS adding value to RobiAxiata Limited |
| title_full_unstemmed |
How NPS adding value to RobiAxiata Limited |
| title_sort |
how nps adding value to robiaxiata limited |
| publisher |
BRAC University |
| publishDate |
2016 |
| url |
http://hdl.handle.net/10361/6547 |
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AT rahmanmuhammadehsanur hownpsaddingvaluetorobiaxiatalimited |
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