Effectiveness of IT service based on client satisfaction

Effectiveness of IT service based on client satisfaction

This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2016.

Bibliografiske detaljer
Hovedforfatter:	Islam, Nushrat
Andre forfattere:	Hafiz, Nusrat
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2016
Fag:	IT service Client satisfaction biTS
Online adgang:	http://hdl.handle.net/10361/6482

Lignende værker

Project management role in software development life cycle
af: Islam, Sk. Kamrul
Udgivet: (2018)

The recruitment process of BRAC IT Services Ltd. (biTS)
af: Khan, Mim Amy
Udgivet: (2021)

Measuring business client's satisfaction of BiTechX
af: Binte Shaheen, Tasnim
Udgivet: (2023)

Client service and the satisfaction of clients of Standard Chartered
af: Afroz, Faria
Udgivet: (2017)

Client service and the satisfaction of clients of Standard Chartered
af: Afroz, Faria
Udgivet: (2017)

Local client satisfaction analysis of Noman Group of industries
af: Rahman, Md. Hafizur
Udgivet: (2020)

Advancing UCBL client service through digitalization
af: Rahman, Mohosina
Udgivet: (2022)

Functionalities of client service department of Asiatic Mindshare Ltd
af: Ahmed, Istiaque
Udgivet: (2023)

Client satisfaction with services provided at the antenatal care centres of BRAC
af: Afsana, Kaosar, et al.
Udgivet: (2019)

Functions of client and service department in context of Tradeshi Limited
af: Sarker, Mahmuda
Udgivet: (2018)

Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project
af: Barua, Proloy, et al.
Udgivet: (2020)

Role of client service department at ten’s 360
af: Barua, Biparshi
Udgivet: (2021)

Client servicing and public engagement of Mirai International Event Management
af: Islam, Ashraful
Udgivet: (2018)

How query management is affecting client service in Positive Hub 360
af: Tabassum, Fariha
Udgivet: (2017)

A study on export-oriented activities and clients handling procedures of KUEHNE+NAGEL Bangladesh Limited
af: Hossain, Zawad
Udgivet: (2021)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Taskeater: An experience based study on the Client Management practices and processes of the company
af: Hamim, Mujtaba Nurul
Udgivet: (2016)

Patient satisfaction with health services in Bangladesh
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer satisfaction on client service Department of Asiatic EXP
af: Shiraj, Md. Sakif
Udgivet: (2017)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Trade operating and client management process of UCB Stock Brokerage Limited
af: Ahmad Abdullah, Jami
Udgivet: (2022)

Measuring customer satisfaction on the services of HSBC during Covid-19
af: Binte Iqbal, Sayma
Udgivet: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Design and analysis of hierarchically modulated BICM-id receivers with low inter-layer interferences
af: Tschauner, Matthias, et al.
Udgivet: (2018)

Customer satisfaction of Dr. Azmal Hospital Limited
af: Yousuf, M. Ashrafuzzaman
Udgivet: (2021)

An Analysis of Customer Satisfaction at City Bank Limited
af: Siddique Rafi, Ashfaqul Islam
Udgivet: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Satisfaction with food services: insights from a college cafeteria
af: Andaleeb, Syed Saad, et al.
Udgivet: (2016)

Client acquisition and market development in the field of power transformer in Bangladesh
af: Hossain, Md. Shabir
Udgivet: (2022)

Effectively pitching 3600 marketing services to clients
af: Rakin, Adib Sadaket
Udgivet: (2017)

Determining the satisfaction level of clients of Climax Holdings Ltd in BD
af: Sadia, Afsana
Udgivet: (2024)

Parents satisfaction with the services quality of Bangladesh International School & College (BISC)
af: Soneya, Rumnaz Asfin Ali
Udgivet: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
af: Nuzhat, Ramisa
Udgivet: (2021)

The relationship between customer satisfaction & employee satisfaction
af: Uddin, Riaz
Udgivet: (2014)