Effectiveness of IT service based on client satisfaction

Effectiveness of IT service based on client satisfaction

This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2016.

Manylion Llyfryddiaeth
Prif Awdur:	Islam, Nushrat
Awduron Eraill:	Hafiz, Nusrat
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2016
Pynciau:	IT service Client satisfaction biTS
Mynediad Ar-lein:	http://hdl.handle.net/10361/6482

Eitemau Tebyg

Project management role in software development life cycle
gan: Islam, Sk. Kamrul
Cyhoeddwyd: (2018)

The recruitment process of BRAC IT Services Ltd. (biTS)
gan: Khan, Mim Amy
Cyhoeddwyd: (2021)

Measuring business client's satisfaction of BiTechX
gan: Binte Shaheen, Tasnim
Cyhoeddwyd: (2023)

Client service and the satisfaction of clients of Standard Chartered
gan: Afroz, Faria
Cyhoeddwyd: (2017)

Client service and the satisfaction of clients of Standard Chartered
gan: Afroz, Faria
Cyhoeddwyd: (2017)

Local client satisfaction analysis of Noman Group of industries
gan: Rahman, Md. Hafizur
Cyhoeddwyd: (2020)

Advancing UCBL client service through digitalization
gan: Rahman, Mohosina
Cyhoeddwyd: (2022)

Functionalities of client service department of Asiatic Mindshare Ltd
gan: Ahmed, Istiaque
Cyhoeddwyd: (2023)

Client satisfaction with services provided at the antenatal care centres of BRAC
gan: Afsana, Kaosar, et al.
Cyhoeddwyd: (2019)

Functions of client and service department in context of Tradeshi Limited
gan: Sarker, Mahmuda
Cyhoeddwyd: (2018)

Impact evaluation and client satisfaction of Northwest Microfinance Expansion Project
gan: Barua, Proloy, et al.
Cyhoeddwyd: (2020)

Role of client service department at ten’s 360
gan: Barua, Biparshi
Cyhoeddwyd: (2021)

Client servicing and public engagement of Mirai International Event Management
gan: Islam, Ashraful
Cyhoeddwyd: (2018)

How query management is affecting client service in Positive Hub 360
gan: Tabassum, Fariha
Cyhoeddwyd: (2017)

A study on export-oriented activities and clients handling procedures of KUEHNE+NAGEL Bangladesh Limited
gan: Hossain, Zawad
Cyhoeddwyd: (2021)

Customer satisfaction on service quality of EXIM Bank
gan: Silma, Nowshin Subah
Cyhoeddwyd: (2024)

Taskeater: An experience based study on the Client Management practices and processes of the company
gan: Hamim, Mujtaba Nurul
Cyhoeddwyd: (2016)

Patient satisfaction with health services in Bangladesh
gan: Andaleeb, Syed Saad, et al.
Cyhoeddwyd: (2016)

Customer satisfaction of Triangle Services Limited
gan: Islam, Mohammad Saiful
Cyhoeddwyd: (2024)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Customer satisfaction on client service Department of Asiatic EXP
gan: Shiraj, Md. Sakif
Cyhoeddwyd: (2017)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Trade operating and client management process of UCB Stock Brokerage Limited
gan: Ahmad Abdullah, Jami
Cyhoeddwyd: (2022)

Measuring customer satisfaction on the services of HSBC during Covid-19
gan: Binte Iqbal, Sayma
Cyhoeddwyd: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Design and analysis of hierarchically modulated BICM-id receivers with low inter-layer interferences
gan: Tschauner, Matthias, et al.
Cyhoeddwyd: (2018)

Customer satisfaction of Dr. Azmal Hospital Limited
gan: Yousuf, M. Ashrafuzzaman
Cyhoeddwyd: (2021)

An Analysis of Customer Satisfaction at City Bank Limited
gan: Siddique Rafi, Ashfaqul Islam
Cyhoeddwyd: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Satisfaction with food services: insights from a college cafeteria
gan: Andaleeb, Syed Saad, et al.
Cyhoeddwyd: (2016)

Client acquisition and market development in the field of power transformer in Bangladesh
gan: Hossain, Md. Shabir
Cyhoeddwyd: (2022)

Effectively pitching 3600 marketing services to clients
gan: Rakin, Adib Sadaket
Cyhoeddwyd: (2017)

Determining the satisfaction level of clients of Climax Holdings Ltd in BD
gan: Sadia, Afsana
Cyhoeddwyd: (2024)

Parents satisfaction with the services quality of Bangladesh International School & College (BISC)
gan: Soneya, Rumnaz Asfin Ali
Cyhoeddwyd: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
gan: Nuzhat, Ramisa
Cyhoeddwyd: (2021)

The relationship between customer satisfaction & employee satisfaction
gan: Uddin, Riaz
Cyhoeddwyd: (2014)