Effectiveness of IT service based on client satisfaction
This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2016.
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| Médium: | Internship report |
| Jazyk: | English |
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BRAC University
2016
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| On-line přístup: | http://hdl.handle.net/10361/6482 |
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10361-6482 |
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10361-64822019-09-30T03:17:57Z Effectiveness of IT service based on client satisfaction Islam, Nushrat Hafiz, Nusrat BRAC Business School, BRAC University IT service Client satisfaction biTS This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2016. Cataloged from PDF version of Internship report. Includes bibliographical references (page 62). An internship is an opportunity offered by an employer to potential employees, called "interns", to work at a firm for a fixed, limited period of time. Interns are usually undergraduates or students, and most internships last for any length of time between one week and 12 months. Internship has various benefits such as teaching students about the industry and job practices. In my last semester of Masters in Business Administration at BRAC University, I had to do an internship program of 3 months in a reputed software company. My internship company was BRAC IT Services, or biTS. biTS is one of the biggest software firms in the country having a variety of products and services with wide range of clients. biTS has a good reputation both locally and abroad. During my internship period, I have worked on various projects. The biggest project I had worked on was the Home Banking application for the BRAC Bank Ltd. Through the course of my internship, I had to learn how to do quality test of the application to ensure an error free product for the customers all by myself. Besides, I have learned how to behave properly in the office and picked up many soft skills such as responsibility, timeliness, respecting others, taking on new challenges etc. Nushrat Islam M. Business Administration 2016-09-28T06:58:01Z 2016-09-28T06:58:01Z 2016 2016-07-15 Internship report ID 14164009 http://hdl.handle.net/10361/6482 en BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 62 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
IT service Client satisfaction biTS |
| spellingShingle |
IT service Client satisfaction biTS Islam, Nushrat Effectiveness of IT service based on client satisfaction |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Master of Business Administration, 2016. |
| author2 |
Hafiz, Nusrat |
| author_facet |
Hafiz, Nusrat Islam, Nushrat |
| format |
Internship report |
| author |
Islam, Nushrat |
| author_sort |
Islam, Nushrat |
| title |
Effectiveness of IT service based on client satisfaction |
| title_short |
Effectiveness of IT service based on client satisfaction |
| title_full |
Effectiveness of IT service based on client satisfaction |
| title_fullStr |
Effectiveness of IT service based on client satisfaction |
| title_full_unstemmed |
Effectiveness of IT service based on client satisfaction |
| title_sort |
effectiveness of it service based on client satisfaction |
| publisher |
BRAC University |
| publishDate |
2016 |
| url |
http://hdl.handle.net/10361/6482 |
| work_keys_str_mv |
AT islamnushrat effectivenessofitservicebasedonclientsatisfaction |
| _version_ |
1814307848030519296 |