Citação norma APA

Ahmed, Z., & Akhter, R. (2016). Ensuring quality service in a outsourced call center company (GENEX Infosys Limited). BRAC University.

Citação norma Chicago

Ahmed, Zihan, and Rahma Akhter. Ensuring Quality Service in a Outsourced Call Center Company (GENEX Infosys Limited). BRAC University, 2016.

Citação norma MLA

Ahmed, Zihan, and Rahma Akhter. Ensuring Quality Service in a Outsourced Call Center Company (GENEX Infosys Limited). BRAC University, 2016.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.