Importance of measuring relationship quality in the retail industry: an asian perspective

This article was published in ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT [© 2012 ELK's International Journal of Marketing] and the definite version is available at : http://www.elkjournals.com/MasterAdmin/UploadFolder/4-IMPORTANCE-OF-MEASURING-RELATIONSHIP/4-IMPORTANCE-OF-MEASU...

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Hlavní autor: Aziz, Md. Tareque
Médium: Článek
Jazyk:English
Vydáno: © 2012 ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT 2016
Témata:
On-line přístup:http://hdl.handle.net/10361/6404
id 10361-6404
record_format dspace
spelling 10361-64042016-09-19T04:58:13Z Importance of measuring relationship quality in the retail industry: an asian perspective Aziz, Md. Tareque Marketing This article was published in ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT [© 2012 ELK's International Journal of Marketing] and the definite version is available at : http://www.elkjournals.com/MasterAdmin/UploadFolder/4-IMPORTANCE-OF-MEASURING-RELATIONSHIP/4-IMPORTANCE-OF-MEASURING-RELATIONSHIP.pdf The article website is at: http://www.elkjournals.com/ In this article the author has identified the necessity and importance of developing a new relationship quality measurement scale (RELQUAL) to assess the degree of relationship quality between the retailers and their suppliers from an Asian perspective. Relationship quality is presented as a higher order concept. Findings reveal that the quality of relationship in the retail industry needs to be measured because of its high theoretical as well as practical implications. Published 2016-09-19T04:55:44Z 2016-09-19T04:55:44Z 2012 Article Aziz, M. T. (2012). Importance of measuring relationship quality in the retail industry: an asian perspective. Importance of measuring relationship quality in the retail industry: an asian perspective, 3(2), 28–34. Retrieved from http://www.elkjournals.com/ 2349-2317 (online) 0976-7193 (print) http://hdl.handle.net/10361/6404 en http://www.elkjournals.com/journalcurrentissue.asp?JType=EAPJMRM&VType=3&IType=2 © 2012 ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT
institution Brac University
collection Institutional Repository
language English
topic Marketing
spellingShingle Marketing
Aziz, Md. Tareque
Importance of measuring relationship quality in the retail industry: an asian perspective
description This article was published in ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT [© 2012 ELK's International Journal of Marketing] and the definite version is available at : http://www.elkjournals.com/MasterAdmin/UploadFolder/4-IMPORTANCE-OF-MEASURING-RELATIONSHIP/4-IMPORTANCE-OF-MEASURING-RELATIONSHIP.pdf The article website is at: http://www.elkjournals.com/
format Article
author Aziz, Md. Tareque
author_facet Aziz, Md. Tareque
author_sort Aziz, Md. Tareque
title Importance of measuring relationship quality in the retail industry: an asian perspective
title_short Importance of measuring relationship quality in the retail industry: an asian perspective
title_full Importance of measuring relationship quality in the retail industry: an asian perspective
title_fullStr Importance of measuring relationship quality in the retail industry: an asian perspective
title_full_unstemmed Importance of measuring relationship quality in the retail industry: an asian perspective
title_sort importance of measuring relationship quality in the retail industry: an asian perspective
publisher © 2012 ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT
publishDate 2016
url http://hdl.handle.net/10361/6404
work_keys_str_mv AT azizmdtareque importanceofmeasuringrelationshipqualityintheretailindustryanasianperspective
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